TOP TIPS TO BUILD A LOYAL CLIENT BASE IN YOUR SALON

In a time where discounts account for a huge percentage of business, it is very important to build a loyal clientele, to keep business booming and clients returning. With the likes of Groupon offering extreme discounts with many brands and business across many sectors, it is essential that salons and spas have a strong clientele to avoid the rise and fall of the discount client. Here we take a look at ways in which you can encourage clients to return and become loyal. First Impressions Count! As with everything, your first impression always lasts, therefore it is essential that you create a great one, to really impress those who visit your salon/spa. Greet the client promptly, professionally and simply, treat them how you would like to be

How to Craft a Customer Data Marketing Strategy in 3 Easy Steps

Marketing

What are you doing with all that customer data you're hoarding? From names and contact information to the frequency of purchasing, total lifetime value and beyond, these insights are good for more than file cabinet filler. With the right pieces of information about your clients, you can craft your entire lead generation strategy around solid facts instead of educated guesses. If you keep any kind of record of your business interactions, then you are already sitting atop a honeypot dripping with profit-driving details, even if you don’t realize it. Recognizing and understanding concrete evidence about the people who fuel your business can propel your marketing farther than hunches or “gut feelings” could ever accomplish alone. The best part is, you don’t have to be a corporate giant

April 2018

TOP TIPS TO BUILD A LOYAL CLIENT BASE IN YOUR SALON

How to Craft a Customer Data Marketing Strategy in 3 Easy Steps