Invoay Software Redefining Salon & Spa Industry in India- Showcased “Power of Touch” at Professional Beauty Show at Mumbai (16-17 September 2019) Technology is changing salon and spa businesses, their client behaviours and structures. Salon and spa businesses must rethink their relationship with clients at every stage of the buying cycle—from
Read More
There are many reasons for salon and spa owners in India to build their own loyalty program as it can help them engage their clients, grow revenue, and increase client retention. It is essential to invest time in setting up a salon and spa loyalty program to make it successful and actually
Read More
Customer retention is essential for long-term success. Having a loyal base of customers who come back on a regular basis for appointments will sustain your business. Adding a new client is both more challenging, and more expensive, than encouraging an existing client to make a return visit. In fact, research shows
Read More
In a digital world full of so many options, creating customer loyalty can be a challenge. Consumers are more aware than ever of the abundance of choices, and with so much happening online these days, this problem has spread across all industries and businesses of all sizes. These days, customer
Read More
EVERYTHING YOU NEED TO KNOW ABOUT IN-SALON SERVICE & RETAIL ANALYTICS Life can be tough for a beauty and hair business. There are a hundred of things to do and never enough time to do them all. Sometimes it can be hard to know where to focus your time and energy. That’s where
Read More
Raising your salons profile is something very important, and a task that should never be out to the side – you want to make potential clients aware of your salon/spa, the services you offer and what you can provide them in terms of pampering and of course, up to date
Read More
The old paper loyalty punch-cards have been widely upgraded to electronic loyalty programs. Taking off from the success of the Starbucks Gold loyalty program, a large number of these programs are now in the marketplace, including such national brands as Belly, FiveStars, Perka and Fishbowl, as well as many white
Read More
Are you looking to switch to a salon and spa management software that actually works the way you do? If you run a hair and beauty salon, spa, or any other wellness business, it is the perfect time for changing salon software so you can set yourself up for success. The
Read More
Despite the substantial risks and the tough hours, owning a Salon business is one of the most rewarding experiences of your life. If you too have nurtured a lifelong ambition of starting up a salon, and don’t know how to go about it, or are currently in the middle of setting up
Read More
Are you making a resolution to make 2019 your most successful year ever? It’s common to start the year determined to stick to your resolutions, but easy to get distracted. Unfortunately, only 8 percent of people turn their resolutions into habits or goals they’ve accomplished. There are many reasons that cause people to
Read More
As an accounting firm working with salons, spas, and distributors for several decades, we have identified many key traits that make these businesses successful. Using specific tactics, we can see what is working right with a business and what is wrong and then base any advice on successful strategies. Below,
Read More
Whether your salon and spa business is relatively new, or mature, you need to attract new clients in order to keep your business healthy. Many Salons and spas believe they can survive purely on word of mouth and their existing customer base. However, even a busy Salon and spa will
Read More
Running a business requires you to use many skills, but the one that matters the most is communication with your team. In order for hair and beauty salons to grow and flourish, you must create an effective teamwork culture that also encourages employees to be good salespeople and to do this you need
Read More
In a time where discounts account for a huge percentage of business, it is very important to build a loyal clientele, to keep business booming and clients returning. With the likes of Groupon offering extreme discounts with many brands and business across many sectors, it is essential that salons and
Read More
What are you doing with all that customer data you're hoarding? From names and contact information to the frequency of purchasing, total lifetime value and beyond, these insights are good for more than file cabinet filler. With the right pieces of information about your clients, you can craft your entire lead
Read More
When you think of taking advantage of holidays to increase revenue for your salon, Easter may not be one that springs to mind first. See what I did there? However, as a salon owner, there are multiple ways that you can maximize Sunday, April 1 to result in a surge
Read More
Making friends can be easy for many people; it’s keeping them that can often be difficult. Actually, maintaining any type of relationship takes work. So it should come as no surprise that you’d have to devise creative ways to get your clients returning to your salon on a regular basis.
Read More
It may be hard to believe, but Spring is just around the corner - in fact, it starts next Tuesday! With the dawning of a new season comes ample opportunity to allow your marketing efforts to really blossom. Now is a great time to start thinking about new ways to
Read More
With more than 700 million users, Instagram is one of the top online destinations for both consumers and businesses. And when more than 50% of those users follow a business and 60% learn about products or services on the platform, using Instagram for promoting your business is a must. For
Read More
Choosing the right software company and software package can be a hard decision when ensuring all your needs and wants are met. Here Darren Pick, Managing Director of Invoay Software gives his top ten tips when choosing the best brand and package for your salon. Explain what you are looking
Read More
Everyone loves to look their very best and no service helps to achieve the perfect look better than a hair salon does. The only problem that salons sometimes face is that they are considered a premium service, so the costs are eliminated from a budget if times for a customer
Read More
This guide takes you on a journey, from the definition of marketing right throgh to listing some tried and tested salon marketing campaigns. The benefits of salon software to your marketing capabilities as a salon cannot be underestimated. Investing in salon software gives hair and beauty salons the power to target
Read More
Within the India a recent survey has found that 95% of the population now owns a smartphone, with an astonishing 55% looking at their phone within 15minutes of waking up in the morning. Looking more in-depth, 90% look at a text message within 90seconds of receiving them. Today, more often than
Read More