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Terms of Service

HomeTerms of Service

These Terms of Service (“Terms”) govern your access to and use of the services, websites, and applications offered by Invoay (the “Service”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service you agree to be bound by these Terms. These Terms apply to all visitors, users and others who access or use the Service.
If you disagree with any part of the terms then you may not access the Service.
The domain name (hereinafter referred to as “Website”) is owned by Hades Info Systems Private Limited a company incorporated under the Companies Act, 1956, India (hereinafter referred to as “Invoay”).

Links to other web sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Invoay.
Invoay has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Invoay shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


Invoay shall make the Purchased Services available to its users pursuant to this Agreement on payment of requisite Subscription Fee for purchasing the Services according to the chosen Plan at the time of purchase of the services.

Unless otherwise specified:

  • Services are purchased as subscriptions and may be accessed by the specified number of Employees of Licensee as per the aforesaid Plan.
  • Additional terminal license for POS subscriptions may be added during the subscription term by subscribing to the additional terminal. Also, User can upgrade to a new plan at the pricing provided at the time of subscription.
  • Each Plan is sold on a per center/location basis.
  • User shall pay all fees or charges in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable.
  • The initial charges will be equal to annual service fee associated with the Service plan that User has ordered, including any additional plans for which user assumes payment.
  • All payments need to be made annually only or as otherwise mutually agreed upon. The user is responsible for paying for the Service ordered for the entire Subscription Term, whether or not such Service is actively used.
  • Invoay software doesn’t provide a trial to any user however, the user can claim the refund of a paid amount on justified reason or otherwise if mutually agreed upon at the time of purchase between the first 30 days of the activation of subscription license only. In such instance, Invoay will refund the amount deducting the setup and usage charges as 40% of yearly subscription amount as listed on the website and will be calculated at the current live rate. Any such refund of the amount will be paid either through cheque or electronic transfer to the registered bank account.
  • In case the client uses the software for continuous one month and for any reason want to quit the subscription after completion of the first month, in such case the client is liable to pay the one-time setup charges of Rs 5000 applicable per center/location along with the per month usage fee calculated on prorate basis on annual amount of the first year subscription payment per center/location. This fee can be adjusted from the initial advance payment paid by the client

Renewal of Subscription

  • All the renewal of subscription license will be done at the 60% of the list price of the annual subscription amount. GST will be applicable extra on all the charges. Terms and Conditions applied.

Additional Services

All SMS to the end client will be routed through default sender I.D. Custom Sender I.D can be configured by paying the additional one-time activation charge of Rs 5,000. GST will be applicable extra on all the charges. As a service provider, Invoay holds default but, limited authority to use its users brand name, logo and identity to as references to for other prospects. This also boosts the brand presence in front of the visitors and among those to whom Invoay team and it’s representative are interacting. Further, Invoay expects from its users and brands who are using its application to support the use of its name or identity. This include by default name printed on all invoice, website URL etc. In case any client wants to replace or remove the name of Invoay or its URL from the invoice, a one-time royalty replacement will be charged as Rs 5,000 from them. GST will be applicable extra on all the charges.

Online orders on Invoay powered websites

Any orders placed on Online Ordering platform powered by Invoay are subject to fulfilment by the Merchant for whom the platform is built. Any cancellations or refunds are to be handled according to the Merchant’s refunds & cancellation policies. Invoay shall not be liable for any disputes whatsoever.

Governing law

These Terms shall be governed and construed in accordance with the laws of Delhi, India, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding10 text-centerhe Service.

Contact us

If you have any questions about these Terms, please contact us at [email protected]

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